Welcome to Archana Russian Thai Spa (“we,” “us,” “our”). By visiting our spa or using our services, you agree to the following terms and conditions. Please read them carefully before booking or using any of our services. If you do not agree with these terms, please refrain from using our services.

1. Appointments and Booking:

• 1. Advance Booking: We recommend booking your appointment in advance to ensure availability. You can book online, by phone, or in person at our spa.
• 2 Appointment Confirmation: Once an appointment is made, you will receive a confirmation via email, SMS, or phone call. Please verify the details to ensure accuracy.
• 3 Arrival Time: Please arrive 15 minutes before your scheduled appointment to allow for check-in and relaxation before your service begins. Late arrivals may result in reduced treatment time or rescheduling based on availability.
• 4 Cancellation Policy: Cancellations must be made at least 24 hours in advance. Failure to cancel within this timeframe may result in a cancellation fee.

2. Health and Safety:

• 1 Medical Conditions:Please inform us of any medical conditions, allergies, injuries, or illnesses prior to your treatment. Certain conditions may require you to consult your doctor before receiving spa services.
• 2 Spa Etiquette:For the comfort of all guests, we kindly ask that you maintain a quiet, relaxing atmosphere within the spa. Please turn off mobile phones or set them to silent mode.

3. Services and Pricing:

• 1 Service Menu: Our spa offers a wide range of treatments, including massages, facials, body treatments, and more. Detailed descriptions of each service are available on our website and in our spa menu.
• 2 Pricing: All prices are listed on our website and spa menu. Prices may be subject to change without notice. Please confirm the current price when booking your appointment.
• 3 Service Duration: The duration of each treatment is an estimate and includes consultation, dressing, and relaxation time.
• 4 Special Offers and Packages: Any promotions, offers, or packages are subject to availability and cannot be combined with other discounts unless otherwise stated.

4. Payments and Refunds:

• 1 Payment Methods: We accept payments via cash, credit cards, debit cards, and other digital payment methods. Payments must be made in full at the time of service.
• 2 Refund Policy: We strive to provide excellent service. However, if you are unsatisfied with your experience, please inform us immediately, and we will do our best to resolve the issue. Refunds will only be provided under exceptional circumstances and at our discretion.
• 3 Gift Cards: Gift cards purchased from our spa are non-refundable and cannot be exchanged for cash. They must be used within the validity period mentioned on the card.

5. Personal Belongings:

Responsibility: We recommend that you leave valuables at home when visiting our spa. Archana Russian Thai Spa is not responsible for lost or stolen items.

6. Changes to Terms and Conditions:

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website or at our spa. By continuing to use our services, you agree to be bound by the revised terms.

7. Contact Us:

If you have any questions or concerns regarding these terms and conditions, please contact us:
Address: Near Baga Beach, opposite Resort Rio, Arpora, Goa 403516
Phone No. +91 8177865330.